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Share some CCIE 400-051 exam questions and answers below.
Which two guidelines are recommended when configuring agent phones for Cisco Unified CCX agents? (Choose two.)
A. In the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to 2.
B. In the Multiple Call/Call Waiting Settings section, set the Busy Trigger value to 2.
C. The Unified CCX extension for the agent must be listed within the top four extensions on the device profile.
D. In the Multiple Call/Call Waiting Settings section, set the Maximum Number of Calls to at least 3.
E. Always enable SRTP when configuring an agent phone.
Answer: A,C
Which three issues prevent a customer from seeing the presence status of a new contact in their Jabber contact list? (Choose three.)
A. incoming calling search space on SIP trunk to IM&P
B. IM&P incoming ACL blocking inbound status
C. subscribe calling search space on SIP trunk to IM&P
D. PC cannot resolve the FQDN of IM&P
E. Owner user ID is not set on device.
F. Primary DN is not set in end user configuration for that user.
G. Subscriber calling search space is not defined on user's phone.
Answer: B,C,D
Which three services must be stopped to change the IM & Presence service default domain setting of DOMAIN.NOT.SET? (Choose three.)
A. Cisco XCP Router
B. Cisco Intercluster Sync Agent
C. Cisco XCP Authentication Service
D. Cisco SIP Proxy
E. Cisco Presence Engine
F. Cisco AXL Web service
Answer: A,D,E
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